Amulinde Consultancy

Skills that could make you more resilient

Resilience is the process of being able to adapt well to change and bounce back quickly in the times of stress. Developing skills of resilience will help you face challenges and difficulties in life.

  • According to Conner and Davidson (2003), the characteristics of resilient people are:
  • Viewing change as a challenge or opportunity
  • Commitment
  • Recognition of limits to control
  • Engaging the support of others
  • Close, secure attachment to others
  • Personal or collective goals
  • Self-efficacy
  • Strengthening effect of stress
  • Past successes
  • Realistic sense of control/having choices
  • Sense of humour
  • Action-oriented approach
  • Patience
  • Tolerance of negative affect
  • Adaptability to change
  • Optimism
  • Faith

Factors that contribute to resiliency include:

Maintaining positive relationships – Building strong and positive relationships with people and maintaining them contributes to an individual’s happiness. Being able to ask for help even when under pressure shows inner strength and is not a sign of weakness

Self-compassion and confidence in your strengths and abilities – Self compassion is about recognising and supporting your own needs. Changing your inner dialogue from self-critical to realistic, practical and compassionate will make you less prone to stress and depression and contribute to your resilience.

Optimism – Approaching any situation with a positive attitude will allow you to reframe a situation and look for the good. Changing the way we think about our circumstances can make us more or less vulnerable.

Pragmatism – Resilient people are pragmatic. Making realistic plans and carrying them out rather than focusing on things you have no control over contributes to resilience.

Self-awareness – People who are resilient are aware of their own thinking, senses, emotions and needs. The more aware you are, the freer you become to make a choice about how you think, feel and respond. This freedom gives you a better sense of control.

Adaptability – Having the ability to adapt easily when change is required and see valuable alternatives as well as listen to the ideas of others willingly makes you resilient. The key is to bend rather than break.

Physical health – Getting enough sleep, being active and eating healthily contributes to your mental health and reduces feelings of stress and increases your ability to deal with difficulties.

Positive Psychology and 7 skills resilient people

Resilience Skills

Leonie Hurrell 7 key skills resilient people

“I am convinced that nothing we do is more important than hiring and developing people. At the end of the day, you bet on people not on strategies.” –

Lawrence Bossidy

My top ten tips for HR’s role in resilience
Resilience is increasingly being recognised as an important factor in the workplace. Resilience in both individuals and organisations is paramount in order to survive and thrive. At an organisational level, resilience is defined as how well the organisation can weather the storm or adapt to the challenges it faces. Having strategies in place provides a buffer and provides a good framework for organisations to be proactive in thinking about and managing the unexpected.

Social connections – Engage in activities that help your team stay connected, encourage social bonds and volunteering their time to others. This could be teaching their colleague a new skill or organising social events.

“I enjoy the challenges of improving policies and procedures that will facilitate growth, maintain control and increase the success of our clients.”

Craig A. Meadows

Set goals – Encourage employees to set realistic, achievable and measurable goals that will help them stay motivated and give them a sense of achievement.

“Treat your employees right, so they won’t use your internet to search for a new job.”

Mark Zuckerberg

Regular breaks – Encourage your team to take regular breaks. Short breaks help your mind reset and helps with focus.

Exercise – Research has shown that regular exercise helps with mental health and emotional wellbeing. With benefits such as improved sense of control, coping ability and self-esteem, introduce wellbeing initiatives such as in office yoga classes, meditation or tai chi.

“In order to build a rewarding employee experience, you need to understand what matters most to your people.”

Julie Bevacqua

Employee check-in system – Reaching out to your team regularly to check they’re are not experiencing burnout or chronic stress will make them feel less alone. Encourage them to speak to friends, family or their partner about how they’re feeling. Provide regular feedback between reviews to give employees a chance to bring up any issues and help them overcome them in the most effective way.

Learning and development – Provide opportunities for learning so your team can develop professionally. Not only does it inspire loyalty but it provides employees with the tools to overcome obstacles independently.

“In most cases, being a good boss means hiring talented people and then getting out of their way.”

Tina Fey

Access to mental health support – Employers and managers should lead the charge on better mental wellbeing from the top down, this has the potential to drastically increase resilience in the workplace. If workers have the emotional intelligence to be able to protect their own mental health, then they’ll be much better insulated from the stress of new challenges in the workplace.

Work life balance/Flexible working – Providing your employees with a work life balance will help them build resilience at work and encourage them to find hobbies outside of work.

“Train people well enough so they can leave. Treat them well enough so they don’t have to.”

Sir Richard Branson

Organisational structure and culture – Resilience interventions using processes and organisational culture to best equip organisations to face challenges. Provide a culture of transparency and trust and offer non-monetary rewards to help reduce stress and motivate employees to be more engaged and productive.

HCAMAG and Weekly 10

How can- hr build resilience in the workplace

How to grow employee resilience

How to create employee fulfilment
Fulfilled employees are better performers, they stay longer and they are better company ambassadors.

Meaningful relationships – empower your people to coach and mentor each other, this will strengthen relationships and contribute to growth and development.

Learning and development – Growth both personally and professionally.
Employee self-awareness – Help your team understand their purpose and the impact of the work they do.

Set goals – Work with your employees to create personal goals so they feel more connected to the goals and motivated to achieve them. The more your people feel invested, the more they’ll care about what they do.

Autonomy – Loosen up on the micromanaging and create conditions in which your employees can do their best work.

Flexibility – Your employees are adults and capable of managing their time and getting their work done. Offer them flexibility and watch as their productivity increases.

Create a culture of belonging – Be a place where employees feel connected to each other and have a genuine interest in the wellbeing of the company. Let them know they’re valued and create an environment where your employees can contribute and speak up without fear.

GreenBiz and Biz Journal

How cultivate employee fulfilment your team

How to develop happy fulfilled employees

Interesting HR articles

A wristband that tells your boss if you’re unhappy : www.bbc.co.uk

Top 10 HR Trends that matter most in the workplace: www.forbes.com

Controversial ‘fire and rehire’ tactics affecting mainly young and ethnic minority workers: www.peoplemanagement.co.uk

Majority of young people believe nepotism influences hiring decisions: www.peoplemanagement.co.uk

Being black in HR – Interviews: www.peoplemanagement.co.uk